Privacy Policy
This website is owned and operated by MyFuture Solutions (Pty) Ltd ( https://www.myfuturesolutions.co.za ) and will be referred to as “we”, “our” and “us” in this Privacy Policy. By using this website, you agree to the Privacy Policy set out on this page. This Privacy Policy relates to the collection and use of personal information you may supply to us through your use of this website.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third-party websites that may be linked to this website.
We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that can identify an individual (“personal information”). This Privacy Policy governs the manner in which your personal information, obtained through the website, will be managed in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act, 2013 (POPIA).
This Privacy Policy should be reviewed periodically to ensure you remain informed of any updates or changes. We welcome your comments and feedback.
1. Personal Information
Personal information is collected only when it is knowingly and voluntarily submitted by you. This may include situations where you contact us through the website, submit an enquiry, subscribe to updates, or request information about our services. It is our intention that this policy protects your personal information from being processed in a manner inconsistent with applicable South African privacy laws.
2. Use of Information
Personal information submitted to us is used only for the purpose for which it was provided, or for a related secondary purpose where reasonably expected. This may include responding to enquiries, providing requested services, or communicating relevant information about our offerings. Copies of correspondence that may contain personal information are stored securely for record-keeping and back-up purposes only.
3. Collecting Information on Registered Users
a) Registration or submission of information through our website is voluntary. Where you choose to register or submit information, we may collect personal information to enable you to make full use of our services.
b) This information may include your name, email address, contact number, business details, preferences regarding receiving updates or promotional material, and any other information you choose to provide. You may request access to or correction of this information at any time by contacting us.
4. Payment and Credit Card Details
Where payment information is required, credit card details are used solely for the purpose of processing payments. We do not store credit card details once payment has been processed.
5. Disclosure of Information
a) Personal information will not be disclosed except where you have consented, where disclosure is necessary to achieve the purpose for which the information was provided, or where required or permitted by law. This may include circumstances where disclosure is necessary to protect our rights, property, or the safety of users or others.
b) We may engage trusted third-party service providers to assist in delivering services. In such cases, personal information may be disclosed to those parties strictly for the purpose of fulfilling the relevant service, subject to appropriate confidentiality and data protection obligations.
6. Security of Information
a) We take reasonable steps to ensure the security, integrity, and confidentiality of personal information submitted through our website and regularly review our security measures in light of current technologies.
b) While no method of data transmission over the internet can be guaranteed to be completely secure, we endeavour to protect personal information transmitted to us and to safeguard it once received.
c) Our employees and service providers with access to personal information are required to maintain its confidentiality. We cannot, however, be held responsible for unauthorised access beyond our reasonable control.
7. Automatically Collected Information
Our web servers may collect information such as your IP address to assist with diagnosing technical issues and improving our services. This information is collected in aggregate form and cannot be used to identify individual users.
8. Access to and Correction of Information
8.1 We take reasonable steps to ensure that personal information we hold is accurate, complete, and up to date. If you believe that any information we hold about you is incorrect or outdated, you may contact us to request correction.
8.2 All employees and contractors involved in managing our information systems are bound by confidentiality obligations regarding personal information.
9. Links to Other Websites
Our website may contain links to external websites operated by third parties. These websites are not under our control, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites before providing personal information.
10. Problems or Questions
We take privacy concerns seriously and will work to resolve any issues promptly. If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at info@myfuturesolutions.co.za.
Outside South Africa
This website is a South African based website.
This Privacy Policy is governed by South African law, irrespective of where you may be located when accessing this website.
This website, under the domain name MyFuture Solutions (www.myfuturesolutions.co.za), is licensed to MyFuture Solutions (Pty) Ltd, registration number 2024/759331/07.
Last updated: 17 January 2026